Matrix 42

Staun&Stender is an official Matrix42 reseller and implementation partner of Matrix42 ITSM and ESM solutions.

Matrix42, renowned for its affordable and cutting-edge technology for IT Service Management, includes the Efecte Software as part of its product portfolio. The Efecte software is a modern ITSM (IT Service Management) and ESM (Enterprise Service Management) solution. It features a responsive design and utilises a modern low-code to enable faster deployments to production across on-premises environments, standard cloud, or dedicated cloud setups.

With Efecte software, we offer:

  • More than ITIL processes out-of-the-box with possible end-user customisations, such as incident management, change management, problem management, knowledge management, request management, self-service portal, and SLA management.
  • IGA – Identity, Governance and Access Management.
  • Localisation into local languages

About

Matrix42 recently joined forces with Efecte. By combining expertise, products, and teams, Matrix42 has strengthened its position as a leading European service management provider.

As part of its expanded portfolio, the Efecte software now complements Matrix42’s offerings, further reinforcing its “Cloud Your Way” approach. This approach provides customers with the flexibility to deploy technology in the public cloud, private cloud, or on-premises.

Following its merger with Efecte, Matrix42 comprises a team of over 600 professionals and remains committed to its vision of being the European choice for service management software.

Headquartered in Frankfurt am Main, Germany, Matrix42 collaborates with partners globally, including Staun&Stender in the Scandinavian region, and serves in total over 5,000 customers globally.

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